Certified Meeting Professional (CMP) Practice Exam

Which type of crisis planning step involves responding to specific crises as needed?

1. Risk assessment

2. Crisis planning

3. Crisis response

4. Risk analysis

The correct answer is: Crisis response

Crisis response is the step in crisis planning that focuses on the immediate actions taken to address specific crises as they occur. This stage is crucial as it involves implementing strategies and solutions to manage the situation, communicate with stakeholders, and minimize the impact on the organization. It requires a team to be prepared with predefined protocols that enable quick reaction to unforeseen events, ensuring safety and mitigating damage. Understanding the nuances of crisis response emphasizes the importance of being proactive and ready to manage potential emergencies, ensuring that the organization can pivot effectively based on the nature of the crisis at hand. This differentiates it from planning or assessment steps, which are more about preparation and evaluation rather than direct action during a crisis.